Layouts and upsales

With Tourpaq you have the possibility to enable seating layout and empty seat reservation - Further to this we offer a quite unique opportunity to activate specific room selection - making it possible to offer the guests the possibility to book specific room at their desired hotel.  


 

Seat reservation

It is common that specific seats on flights can be booked both back office and online – this is also the case in Tourpaq™. But did you know that through Tourpaq™ you can also activate the empty seat feature allowing guests to book an empty seat next to them – and naturally, we can automate the seating process for remaining free seats and communicate same to carriers.

  • Unlimited number of transport layouts can be added. Used today by air transport, rail and long-distance coaches.
  • Multiple categories/cabins
  • Empty seat generations and booking
  • Ability to generate automatic seating
  • Ability to sell seating as an optional extra and customer can choose his/her own seat both online as part of booking process or in ‘My Ticket’
  • Graphical presentation of the transport
  • Lists are automatically communicated to airlines prior to departure

Specific Room Selection

Further to seating layouts Tourpaq also offer a quite unique opportunity to activate specific room selection - making it possible to offer the guests the possibility to book specific room at their desired hotel.

  • Allowing guests to see Graphical presentation of the hotel and pre-book specific room
  • Ability to sell specific rooms as an optional extra and customer can choose specific room both online as part of booking process or in ‘My Ticket’
  • Lists are automatically communicated to suppliers prior to departure

Extras

Its all about that little extra. With Tourpaq you can set up extras - such as in room service or transfers, making them available for your guests both through back office bookings, online bookings - through 'My ticket' or the guest app.

  • Managing multiple currency
  • Set as GDPR sensetive 
  • Set attributes and availability
  • Set to auto assign extra to booking based on various criteria 
  • Set limitations based on ages, ressources, destination 

Giftcard

Giftcards can be purchased backoffice or ordred online. The module comes with a whitelabel giftcard format and backoffice interfase. The gift card, with a secure webcode, 

  • Purchase of giftcards will be handled as income on the issue date
  • When giftcard is used as payment it will be handled as a payment done to a set account for gift card payments.
  • Can be used as payment type backoffice, online or through 'My ticket'
  • Possibility to allow guests to rebook and pay using giftcards. Minimizing having to refund or cancel bookings.
  • Back office dashboard to search giftcard
  • Back office dashboard to see statistics, check outstanding amounts, expired amounts and manage giftcard settings

Dynamic email flow

Furthermore a dynamic email set up is also available, ensuring that customer only receive information that is relevant to them – enabling upsales and personalized customer communication. Set up based on a logic defined by you including a wide range of criteria such as

  • Destination or hotel
  • Booking date or departure date
  • Before or after
  • Specific hrs. for email/sms to be sent can be set
  • Various categories for sold / not sold
  • Email sender can be set as needed
  • Insert variables to personalize email header and content
  • Products sold

As our world-famous writer HC Andersen wrote back in the mid-18th century "To travel is to live". He was a travelled gentleman and for over 40 years made trips to many destinations, which were certainly not easy to get to at this time. We live by his motto and our goal is to make the travel experience as perfect as possible, both for the customers, but certainly also for all those who work with all the underlying planning, to create great travel experiences and amazing products.

Address

Rindumgaards Allé 3, Rindum, 6950 Ringkøbing, Denmark
Phone +45 88 18 46 18 Mail info@tourpaq.com 

København
Tøndergade 14,4 1752 København V

Rumania
Bulevardul Frații Golești 132, Pitești 110174, Rumania